12.2 Requesting licenses

When you request licenses, you generate a request that can either be sent by email directly to the application vendor or saved to disk and then submitted later.

  1. From the Configuration category, select the Licensing workflow. Your current license status is displayed.

    You can also launch this workflow from the Configuration Settings section of the More category in the MyID Operator Client. See the Using Configuration Settings workflows section in the MyID Operator Client guide for details.

  2. Click Request.
  3. Enter your Company Name.
  4. Enter your Company Location.

  5. Specify the number of licenses you require.

    Note: This is the total number of licenses you require, not just an additional value. For example, if you already have 1000 licenses and have require an additional 500 licenses, you must enter 1500.

  6. Click Generate.

  7. The License Request is displayed. You can click:

    • Save As to save the details as a text file in the location of your choice.

    • Email to send the license request to your vendor. Your default email client opens, displaying the message.

    You can select one or both of these actions.

  8. Click Finish to leave the workflow.

Note: If you make a mistake when generating a license request, return to the workflow and generate a replacement.